Enterprise Vault clienttest.gif failed & EV URL redirected to Exchange RPC

Recently I was struggling to the fix the issue with the one of enterprise vault client computer where user was not able to access the archived email and search was not working from the outlook search button.

Client Trace logs and below was identified

28/01/2019 12:59:59.536[7088][M]: HaveConnection::ExecuteTest – Connection test to: xxxxx/EnterpriseVault/clienttest.gif failed

28/01/2019 12:59:59.538[7088][M]: HaveConnection::ExecuteTest (80184779) – Ending connection

28/01/2019 12:59:59.538[7088][L]: ~HaveConnection::ExecuteTest

28/01/2019 12:59:59.538[7088][H]: Could not contact the EV web server (https://serveralias/EnterpriseVault) directly

28/01/2019 12:59:59.539[7088][L]: DesktopCommonConfig::GetSetting: 0x0

28/01/2019 12:59:59.539[7088][M]: Desktop Setting: RPCOVERHTTPPROXYURL

28/01/2019 12:59:59.540[7088][M]: Value: https://serveralias/EnterpriseVault

28/01/2019 12:59:59.540[7088][L]: ~DesktopCommonConfig::GetSetting: 0x0

28/01/2019 12:59:59.541[7088][H]: Trying the Alternative Web Application URL (https://serveralias/EnterpriseVault)

so here EV tries to connect the vault server but due to some certificate related issue it was redirected to the exchange RPC URL.

i have tried all the possible troubleshooting and redirect URL to EV alias but none was helpful , after checking so many things below was the simple solution

remove the checkmark from the internet explorer setting

Check for Publisher’s certificate revocation

Check for server certificate revocation*

Check for signatures on downloading programs


error seeting

Thanks !!

Action Conquer Fear


It’s been almost 3+ years helping IT admin to make their and our 😊 life easily with the help of Nutanix Hyperconverged solution.

I am designing and implementing Nutanix with all the supported hypervisor and the one thing I always enjoy is outstanding simplicity and one click management, I have strong feeling that Nutanix has completed his journey as an hyperconverged platform and now there is no further improvement really required but as you all know our industry keep required innovation so there is no full stop and we have to accept that there is always room for changes and improvement.

Nutanix has changed his definition from the Hyperconverged company to a complete stack for datacenter. What makes Nutanix platform as stack is new features which AOS 5.5 and later version brings. Nutanix bring complete software defined platform and there so dependency on the hardware which helps Nutanix team to integrate with another technology so seamlessly and I am sure now Nutanix is focusing beyond the Hyperconverged


It been 3+ years for me to working on NUTANIX Platform,  I used introduce Nutanix as an Hyperconverged solution which consolidate the datacenter but todays date complete definition is changed and new single line of introduction is (NUTANIX IS COMPLETE DATACENTER STACK), below are game changer feature

  • Built-In Virtualization (Nutanix AHV)
  • Nutanix AFS (acropolis file services Nutanix)
  • Nutanix ABS (Acropolis Block Service)
  • Nutanix clam
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  • disaster Recovery with Async Replication (1hr or larger RPO)
  • Native backup with Application Consistent Snapshots
  • Self Service Restore ( best use cases development team)
  • Cloud Connect
  • Multiple Site DR (many to many)
  • Metro Availability
  • Disaster Recovery with NearSync or Sync Replication (1min-1hr RPO or 0 RPO)
  • On-premise Leap: Advanced Orchestration (Multiple Boot Phases, re-IP, Recovery Plan Test
  • Tunable Redundancy Factor
  • Availability Domains – Block/Rack Awareness
  • Data Path Redundancy
  • One-click Upgrades (Nutanix OS & Hypervisor)
  • Multi-hypervisor Management
  • One-Click Planning
  • Amazing Nutanix support
  • Compression and dedup
  • One client scale up and scale out

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And much more , Big thanks for your time to visit my blog ,


– [Error] Failed to configure NetBackup Authentication Service. Stopping nbatd…Netbackup Appliance Role Configuration fail

issue :- 

ERROR: Failed to start security services – /usr/openv/netbackup/bin/nbatd -f
Unable to fork child process.
Configuration of auth broker failed

Error logs :- 

– [Info] Setting the hostname to “servername”.
– [Info] It may take several minutes to validate the hostname, apply the hostname to NetBackup and restart NetBackup processes.
– [Info] Hostname set successfully.
– [Info] Checking current state of the appliance
– [Info] Scanning storage system…
– [Info] The scan operation can take up to 15 minutes to complete.
– [Info] Refreshing the storage devices…
– [Info] Acquired lock on the storage.
– [Info] Looking for existing storage configurations…
– [Info] Found existing storage configuration. Attempting to import the configuration…
– [Info] Successfully imported the storage configuration.
– [Info] Upgrading storage configuration to the latest version…
– [Info] Updating disk names…
– [Info] Mounting the ‘NetBackup Catalog’ partition ‘0’…
– [Warning] Unable to mount the ‘NetBackup Catalog’ partition. The ‘NetBackup Catalog’ partition may already be mounted.
– [Info] Mounting the ‘Configuration’ partition ‘0’…
– [Warning] Unable to mount the ‘Configuration’ partition. The ‘Configuration’ partition may already be mounted.
– [Info] Moving appliance configuration database to the Configuration partition.
– [Info] Updating hostname in the NetBackup Authentication Service configuration.
– [Error] Failed to configure NetBackup Authentication Service. Stopping nbatd…
Iteration :1
Stopping nbatd…
Iteration :2
Iteration :3
set_value: Key “Mode” successfully updated
delete_value: Key “RootBrokerTag” deleted successfully
delete_value: Key “AuthBrokerTag” deleted successfully
Gathering configuration information.
ERROR: Failed to start security services – /usr/openv/netbackup/bin/nbatd -f
Unable to fork child process.
Configuration of auth broker failed

Soution :- 

Remove the DNS Server IP addresses from the configuration wizard and try to configure the roles.


How to Decommission Netbackup Appliance Media Server & Remove Media Server command is missing from appliance

— check if there are any associated images with respect to old media server , if yes then delete them from catalog and then finally run below command to

— delete all storage units , remove media server name from SLPs

— check if there are pending SLP images for processing etc in any version of SLPs

— delete the MSDP disk pool and storage server from GUI or follow https://www.veritas.com/support/en_US/article.TECH150431

–While deleting the disk pool if you get “error DiskPool cannot be deleted because it contains volumes referenced by an SLP replication target(stores_import_slp)”

Then follow technote https://www.veritas.com/support/en_US/article.000021362 and delete the disk pool

— Run below command to move ownership of all media to a different media server: (Run From Master Server)

bpmedia -movedb -allvolumes -oldserver <old_server> -newserver <new_server>

— Then delete media server from master server command line : (Run From Appliance)

 /usr/openv/netbackup/bin/admincmd/nbemmcmd -deletehost -machinename bake01 -machinetype media

— Run following command to delete appliance credentials from master server:

 C:\Program Files\Veritas\volmgr\bin\tpconfig -delete -nb_appliance <old server name>

— Then delete finally the media server as an appliance entry from master server console: (Run From Appliance)

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbemmcmd.exe -deletehost -machinename -machinettype appliance

— Restart netbackup services on master server (if necessary) & Remove Storage server from console.



how to Reset Nutanix Default Credential

Well, if you just finish your Nutanix implementation in your environment with AHV hypervisor or you just want to reset the password of all the Nutanix components here are quick steps to do

Reset Prism Password :- 

  1. Access one of the CVM :- https://CVMorclsuteripaddresss:9440

password prism

Reset AHV HOST Password  :- 

  1. Login to AHV host as root

If you do not remember password of the host. You can directly ssh to host from CVM without password

  1. Execute the following command on the host:

$ passwd

Reset CVM SSH access password :-

  1. Login to any one of the CVM servers as “nutanix”.
  2. Type the command:

$ passwd

Changing password for user nutanix.

Changing password for nutanix.

(current) UNIX password

  1. Type in the old password first and new password


Reset the IPMI User Password :-

  1. Access the IPMI  webpage
  2. select configuration
  3. select the user and reset the password